Security Advice

Personal

Transfers, Payments & Other charges

Cheques

All other Account holdersMashreq Gold
Additional Cheque book request (First Cheque book complimentary)AED 1 per leafFree
Local Cheque Clearing - NormalFreeFree
Special ClearingAED 100AED 100
Foreign Currency Cheque collectionAED 50*AED 50*
Stop payment (per instrument/cheque)AED 50AED 50
Cheque returned - Drawn on own accountAED 100AED 100
PDC custodial serviceAED 5 per chequeAED 5 per cheque
Request for copy of Old Cheques/ Documents< = 1 yearAED 10AED 10
> 1 yearAED 20AED 20

*Plus Clearing/ Drawee bank charges and courier charges, if any.

Remittance

All other Account holdersMashreq Gold
Drafts / PO
IssuanceBranchAED 30AED 30
Electronic*AED 20AED 20
CancellationAED 50AED 50
Wire Transfer
OutwardBranchAED 75**AED 55**
Electronic*AED 25**AED 25**
Recall of TT Funds/ TT Return/ Investigation of TT StatusAED 50AED 50
SWIFT copy chargesAED 25AED 25
Inward Remittance (AED or Foreign Currency)FreeFree

*Transactions originating from Online and Mobile Banking

**Plus beneficiary bank and intermediary bank charges

Standing Instruction Order

All other Account holdersMashreq Gold
Set-up/ Amendment ChargesAED 50AED 50
Account to Account Transfer (within Mashreq UAE)FreeFree
SI not effected due to insufficient fundsAED 25AED 25
Fund transfer through DD or PO or Wire TransferPlease refer to "Remittance Charges" section

Bill Payment

All other Account holdersMashreq Gold
Utility (DEWA, SEWA, ADDC), Phone (Etisalat, DU) and SalikBranchNot AvailableNot Available
Electronic*FreeFree

* Transactions originating from Online, Mobile Banking, SMS Banking and ATM

Debit Card

All other Account holdersMashreq Gold
Debit Card (initial)FreeFree
SupplementaryAED 25Free
Debit Card Replacement ChargeAED 25Free
Debit Card Currency Conversion Fee~ 2.00%~ 2.00%
Cash WithdrawlMashreq ATM's (in UAE)FreeFree
Other banks ATM (in UAE)AED 2.00Free
Other banks ATM (in GCC)AED 6.00Free
Other banks ATM (Internationally)AED 20.00Free
Balance Inquiry transactionsMashreq ATM's (in UAE)FreeFree
Other banks ATM (in UAE)AED 1.00AED 1.00
Other banks ATM (in GCC)AED 3.00AED 3.00
Other banks ATM (Internationally)AED 3.00AED 3.00
Declined transactionsMashreq ATM's (in UAE)FreeFree
Other banks ATM (in UAE)AED 1.00AED 1.00
Other banks ATM (in GCC)AED 1.00AED 1.00
Other banks ATM (Internationally)AED 3.00AED 3.00
Copy of sales slipAED 25AED 25
PIN replacement/ re-issue feeAED 25*Free

* Waived for PIN generation through PIN PAD machine in branch

Mashreqonline/Mashreq Mobile Banking - Retail

All other Account holdersMashreq Gold
Access and Usage FeeFreeFree
Bill Payment FeeFreeFree
Enquiries and Online Statements Fee*FreeFree
Mobile Alerts FeeFreeFree

The Bank may at any time at its sole discretion and determination replace, change, amend or supplement any of the charges herein mentioned.