Security Advice

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Mashreq Mobile security features

Mashreq mobile provides its users with comprehensive security that includes the following features:

  • A bullet proof multi-layer activation process
  • Activation code access exclusively through the user’s Registered mobile number. With bank this number can only be changed by the user in person with a photo id at Mashreq branches.
  • Instantaneous deletion of device access upon request at call centre (044244444).
  • A minimum six character password protection system chosen by the user after registration.
  • SMS will be sent to your Registered Mashreq Mobile Number along with any transaction.
  • Live tracking on past/previous payments made from the user’s account.
  • A password linked to your device IMEI (Device Serial Number) to login, and your password cannot be used on another Device.
  • Upon registration download link sent to user’s mobile device can be used only once.
  • Transactions outside the user’s own account can only be made to beneficiaries.
  • Mashreq Mobile application is ‘Trusted’ by VeriSign
  • Application runs a 128-bit encrypted connection
  • Multiple level of security checks for money transfers
  • Encrypted data for Mashreq Mobile Banking Customers