Security Advice

Personal

sms_alert_cards

We send you an SMS for every Credit Card transaction.

Now your Mashreq Credit Card provides you SMS notifications* on all your transactions wherever you are.

SMS notifications help you in monitoring your primary & supplementary credit card transactions. These protect you against potential fraudulent transactions.

As a Credit Cardholder you will be notified for:

  • Local and international purchase transactions on POS machines
  • Cash withdrawals using ATMs
  • Mashreq Credit Card payments (through cheques, CCDMs, MashreqOnline, branches and exchange houses)
  • Monthly subscription fees (E-Vision, Insurance etc)


Inclusions

  1. Customer initiated card transactions
  2. Transactions done on Primary as well as Supplementary cards
  3. Local as well as international transactions
  4. For every purchase transaction as well as cash withdrawal done by the customer
  5. Credit Cards issued by Mashreq only
  6. Payments made through cheques (MB as well as Non MB), CCDM, MashreqOnline, Mobile banking, Branch counter, Exchange houses


Exclusions

  1. Credit Card annual fees
  2. Fee or interest charges levied to the Credit Card
  3. Transaction done through MashreqOnline, Mobile banking & IVR in regards to bill payments or money transfers
  4. Customer availing Balance Transfer / Easy Cash


* Terms and conditions apply